Billing & Payments

Billing and Payment Options

Billing

East Bay Sanitary customers are billed quarterly in advance on the 1st of Jan, May and Sept. Bills are payable upon receipt and become past due on the 1st day of the 4th month of the billing period. Service is subject to discontinuance at that time. Accounts stopped due to non-payment will be assessed a $25.00 fee. There is no credit issued for accounts stopped for non-payment. Returned checks will be charged a $30.00 fee per check.

Payment Options

East Bay Sanitary offers our customers a variety of convenient bill pay options: cash, check, money order, or credit card. If you have questions about your bill, please call and ask to speak with someone in the billing department 510.237.4321, 7:30 am - 3:30 pm Monday through Friday.

Pay by Mail or In Person

Payments may be mailed to:

East Bay Sanitary
P.O. Box 1316
El Cerrito, CA 94530

In Person Payment

You may bring payment directly to our office at 1432 Kearney Street, El Cerrito, CA 94530 between the walk-in office hours of 8:00 a.m. and 3:30 p.m.

Our Kearney Street office also has a drop off slot in our door for after hour checks or money orders. Please do not drop off cash in our mail slot.

 

Credit Card Payments by Phone

If you do not want to set-up an online bill pay account, you may use a credit card and pay over the phone to make payments on your account.

We accept MasterCard, Visa, American Express and Discover.

Please call our office at 510.237.4321, 7:30 am - 3:30 pm Monday through Friday to make a payment.

 

Automatic Debit Using Your Bank Account

Enrolling in auto pay will save you time, effort, postage and most importantly reduce paper waste. East Bay Sanitary will still mail or e-mail (if you choose paperless) a statement. The bill will show the amount you owe for your billing period and include the date it will be debited from your pre-assigned checking account. That date usually will be around the 15th of the first month of the billing period. (Example: Jan 15th for the January thru April garbage bill.) The amount will then be automatically deducted from your checking account on the date specified on your garbage bill. No additional fees will be added for this payment option.

Online Bill PayOnline Bill Pay

Please note you will be leaving the EBS website and entering the secure Bend Mailing Service billing website.

East Bay Sanitary offers customers the ability to pay your garbage bill online using your checking account. Just go to our online bill pay website anytime and make a payment. There will be a $.50 service fee on each individual online bill pay transaction. Online payments will not be credited to your account until the following business day.

Pay Your Bill Online

IMPORTANT: In order to register for online or automatic payments you will need a Unique User ID #. Your number is automatically included on your regular billing statements.

Residential Monthly Service Rates

Container
Collection Charge
IWM Fee
Total Monthly Rate
20 GAL Mini Cart $25.49 $19.23 $44.72
35 GAL Cart $37.58 $21.02 $58.60
64 GAL Cart $75.17 $41.20 $116.37