Residential Cart Options

When you set up service, a customer service representative will review the cart and size options with you to help you select the appropriate size garbage/landfill cart for your needs. Services are billed three (3) times per year and include four (4) months of service.

Residential Monthly Service Rates

Cart Set-out Rules

East Bay Sanitary uses fully automated trucks to help improve collection efficiency and reduce costs. These trucks have a mechanical arm that reaches out and wraps around the carts them up, and empties the cart's content into the top of the truck. Because of this, it is essential they are placed out for collection correctly.

• Please place recycling carts on the street with the wheels against the curb the night before or by 6 a.m. on your collection day. Carts should not be angled.
• Leave 2 feet between carts and place them 4 feet from cars, power poles, mail boxes, trees or other objects.
• The area should be free of overhead branches and /or power lines.
• Materials placed outside of the recycling cart will not be picked up.
• Do not overfill carts.
  • Lids must close completely to minimize spillage during the emptying process. Please remember that any materials extending beyond the rim of any cart will be subject to an extra charge or your cart not being picked up.
  • Do not compact any waste into carts. Contents must be able to fall freely from cart when it is turned upside down.
• Bag all cold ashes (no hot ashes please!), kitty litter, sawdust, and Styrofoam before placing in the cart.
• Carts that are not set out on time or customers that want to skip their collection are not eligible for credit.
• Remove your carts from the street by 7:00 p.m. on your collection day to keep your neighbors happy and your community attractive.

Because collection is provided by two entities, all services may not be collected on the same day each week. Your collection days will be reviewed with you by the customer service representative when you set up services.

Vacation Policy

Households that are going on vacation for a minimum of 1 month or more may call our office to put their service on vacation hold. Credit will be issued only to advance requests with a minimum of four consecutive weeks of interrupted service. A $40.00 processing and reinstatement fee will be assessed to all vacation stops.